Lauren was absolutely fantastic in helping us through the purchase of our new house, and the letting of our previous property. She was always on hand to answer questions, very knowledgeable and kept us updated on a regular basis our transaction went really smoothly and feel that it was definitely due to Lauren and the team. Really couldnt have asked for more from the team and well definitely be using Mosley Jarman again and will recommend to our family and friends.
We were at the top of a long chain involving five houses and were reliant on the five buyers below us before we could move out of our home. Being at the end of the chain was a constant worry as we felt at any time one of the chain links below us could have been broken down which would have taken us back to square one. Jeanette at Mosley Jarman provided what we could only describe as exceptional service. The level of communication and reassurance that Jeanette provided us with kept us sane during an extremely stressful time attempting to move with our young family. Jeanette is not your stereotypical estate agent she is friendly, calm, knowledgeable, she really cares and we felt she was with us every step of the way. I never had to chase for an update because Jeanette would ring us twice a week and not only updated us on the sale of our house but also updated me on the sale of the other four houses involved in the chain as well so we knew exactly where everything was up to at all times. Jeanette took control of the whole chain and effectively communicated from the bottom to the top of the chain so everyone involved in our move knew where everyone was up to. From the beginning Jeanette agreed a target exchange date with all parties and then spent the proceeding 6 weeks making sure that this date was not deviated from. Without Jeanette we do not believe that we would have sold our house and we really cant thank her enough. Without her constant communications I believe it would have been inevitable that little or poor communication between the links in the chain would have led to the chain collapsing. The perception a lot of people have of estate agents is that once the buyer is found they dont do a lot to earn their commission. Our perception is that our agent earned their commission and some. There are a lot of DIY estate agency options around now where you are on your own. Dont do it! You will have no support, it will cost you money and stress. You need to leave it to the professionals and Jeanette and the team at MJ are 1st class professionals.
This is the second time i have used Mosley Jarman in the past three years. Once again it proved to be a pleasure to deal with as I feel strongly that my business matters to them and they add a lot of value against other agents. I really like their responsive approach no matter how small the issue.
Found the staff who did the viewings very good the downside was the after acceptance of the sale that the negotiating skills needed a lot to be desired. In fact verging on bullying.
Can't reccomend this company enough, great professional service.
Mosley Jarman is a UK Real Estate Agency based in Stockport, North West England. Mosley Jarman is located at 226 Moss Ln, Bramhall, Stockport SK7 1BD, UK.
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