Agree with all the reviews about changing people's packages at the last minute. Thieves who should fear Allah. My pensioner parents were booked into two 5 star hotels and paid almost 3000 for the comfort. Package was changed two weeks before travel, to two awful hotels with '5 star ratings on paper but not translated in real life or in cost. The difference in price was not refunded and I'm sure they do this often to pocket the difference. STAY FAR AWAY. They're liars and thieves.
Javed Akhtar Mussarat Akhtar Muhammed Bilal Akhtar Asia JavedMe and my family used Hajji tours for our Hajj pilgrimage in August 2018. They provided a great service, everything that was agreed with them they provided. Excellent service, we enjoyed our time there and we were very happy with them. I would recommend them to everyone. Inshallah if Allah swt wills we would use them to go to Umrah inshallahJasakAllah Hajji tours, JasakAllah uncle Arif
Excellent organisation of our first Umrah experience. Great customer service throughout. From the moment we booked until we completed our trip. Everything ran smoothly as planned. Would highly recommend to others and we'll be booking our next trip with them again. Inshallah. Thank you!
Honest, reliable, dedicated tour operator, with a mind for convenience and ease of life for all!Facilities had been outstanding and beyond what others from the UK had received! Hotel in Azizia was never going to be 5* but it was a top hotel (my cousin had vouched and rated 10/10 whilst living in another around the corner, coming to Hajj through another group).I purchased and paid for a 24day package but was given a 30day package at no extra cost by the same tour operator, same for a handful of others who booked. Therefore, I should be complaining about all the extra days; hotel and food we did get that we didn't pay for! Here he would have maximised his profits for sure - by sending us all packing home!!True I had issues, we were given the smallest room in the hotel at Azizia with extra ladies sharing our room - this was due to other ladies being selfish and inconsiderate to the ladies that were made to cry. Yes Haji Arif had been harsh, but he looked at the knock on effect the instigators were causing to others and reacted accordingly (I assure you - you and I would have done exactly the same if we were in his shoes at that moment in time).In another instance, he was rude to guests but they had been rude first! True the organiser had a few minor problems which each and every group going to Saudi will always have; the control for transport, leaving Mecca, Azizia and Madina- are not in the hands of the tour operators but, that of the Saudi Government!People forget so easily Hajj had been brought early by 1 day this year by KSA (everything had already been booked before) try and not hold the operator liable for the additional day we got in Azizia.Be grateful for everything we did get! Be grateful we didn't walk or have to use taxis for our Ziyaraat!Be grateful he and his staff were there all the time on call. Be grateful for the wheelchairs he had his staff push for those in need.Be grateful you didn't truly get a dirty, mini size, unmanned hotel that offered unhealthy and unhygienic food, on the contrary we all loved the food and many had a room big enough to fit 10 beds and only had 6 beds!Be grateful the 3rd day of Jamaraat was walking distance from the hotel to the buses!Most importantly, we had ALL done our hajj using transportation for everything, were fed regular and no-one had missed out on a major act/ritual.I strongly suggest you seek out other Hajjis or Hajiyanis from Bolton, Preston, Blackburn and Dewsbury to find out their horror stories. I will always be grateful to Haji Tours for the happy; memorable once in a lifetime Hajj experiece he has allowed us all to have, this is because so much could have gone wrong but it did not!Jazakallah Haji Arif, please thank all your staff for their efforts here in the UK and KSA. Sister Shamim Dalal(Indian British)
Very helpful, answered all my questions explained how due certain circumstances things can change. No biased answers just upfront answers. Wld highly recommend haji tours.
Haji Tours is a UK Travel Agency based in Stockport, North West England. Haji Tours is located at 799 Stockport Rd, Manchester M19 3DL, UK.
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